BOB BORCHERDT

Here is what I have learned. My team members all want to talk things out, work through every detail, vet every concern… I’m typically much quicker to making a decision and trusting that things will work out right. History has shown that I’m usually right (sorry, I know how that sounds, but it’s true). History has also shown that the business is better – and I’m better, relationships with people here are better – if I let folks talk things out, provide their perspective, vet some emotions. Even if we come to where I would have started at the beginning, it’s worth the time investment all around. People are always worth the time… just sorry it took me so damned long to figure that out, and hopeful I keep getting better at living it out as well.

- Partner at a CPA firm

This system focuses on my own needs as a leader, colleague, and mentor. I was challenged to look inside myself & at myself from different perspectives to determine what fulfills me, what needs and behaviors drive my best self and how my strengths can accompany those needs and behaviors. I have become more self-aware of my own necessities to add value to my leadership. One of my favorite discoveries was understanding everyone on my team better as a person. This insight has opened conversations with my team to understand how they respond to situations and how I can challenge them on a deeper level than just surface day to day tasks and responsibilities.

- Client at a staffing agency

Clarity based leadership training will deliver ROI. There's no better investment in a business than to invest in the development of your team. These workshops will equip your managers with better resources to more effectively lead their teams. Nicki and Tamra do an exceptional job explaining the content and delivering value.

- President at a building supply company

Our team members have a better understanding of themselves and each other, which has resulted in a more effective and efficient work environment. Any firm looking to energize their team, better understand the people they employ or develop their folks further should connect with IN2GREAT.

- Operations manager at a financial consulting firm

I thoroughly enjoyed this training, it has made a critical impact on how I lead and respond to others, especially my direct reports and teammates. Learning that everyone has a certain communication style and implementing a strategy on how to respond/react has been critical for our region’s culture and one on one relationships. For me, it was understanding that not everyone thinks or reacts the same way I do so creating a safe culture that allows feedback is critical.

- Leader at a manufacturing plant

The IN2GREAT team has become a trusted partner in our strategy, thanks to their reliable assessments and commitment to excellence. I completely endorse their services to any organization seeking to make informed and effective staffing decisions.

- Leader at financial consulting firm

My job as head coach of the Tampa Bay Lightning requires me to wear many hats. Game plans, skill development, leading and lots of public speaking are just a few of my jobs. But writing is not one of them. So, when Bob asked me to write the foreword in his book, I was a little apprehensive. Not because I didn’t believe in his leadership capabilities, but actually how I was going to put pen to paper articulately.

I hired Bob as a consultant in the fall of 2019. The previous season had been record-breaking for our franchise tying an NHL record for most wins in a season with sixty-two. Our year ended unceremoniously when we were swept in the first round of the playoffs by the Columbus Blue Jackets. We knew we had talented players and a great coaching staff, but something was out of alignment. This is when Bob came in. We needed him to help us fix our alignment.

Bob’s first job was to help me understand who I was as a leader. I needed to understand myself before I could lead anyone around me. We then moved on to the staff and finally the players. It was here we learned, using behavioral data, we are all not the same. We, as coaches, needed to interact with each other in different ways. The same was true with how we communicated with individual players. Everyone processes information in their own unique way. Bob’s tools continue to help us understand this and how best to communicate to each player in a way that makes sense to them.

Bob helped us understand as a staff that the greatest source of frustration is an unmet expectation. As we began to analyze the behavioral data of our players, we realized that we were expecting them to lead in a way that was not consistent with who they really were. In some cases, we were expecting them to do significant adapting, which takes energy and can negatively impact performance. Once we realized this, we were able to realign our expectations, create clarity, and eliminate much of our frustration.

We have since gone on to win two of the last three Stanley Cups. The work we did with Bob is a constant evolution and something that really has to become part of your culture. Even after the success we have had as an organization, you never stop growing as a coach and leader.

To win a championship, so many things have to go your way both on and off the ice. You also have to stay healthy. But in saying that, the players, coaches, and support staff need to be led properly and understand what is expected of them in a manner that they can process. Could we have won two Stanley Cups without the work we did with Bob? Sure, we could have. But looking back, I wouldn’t want to take the chance!

Jon Cooper
Head Coach
Tampa Bay Lightning
2020 and 2021 Stanley Cup Champions